I just don’t think that the people Amazon is targeting with this device have any way to comprehend or appreciate the perspective you hold… not because it’s invalid but because, as the video shows, when you have babies to care for our elderly parents who can’t figure out how to answer your video calls, what they want is technology that works, and giving up some “privacy” (which is an intangible, ill-defined “smooshy” concept) for a solution they don’t have to think that hard about will be what they prefer. I’m not arguing it’s right or wrong, just arguing from my experience working on Google+, where we attempted to take a pro-privacy/pro-user choice position and the market just shrugged and kept on Facebooking. Then again, maybe Google couldn’t credibly make that offer, but I can’t think of anyone else (apart from Apple) that’s lead with privacy and has done well in the global market.

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Inventor of the hashtag. Ever-curious product designer and technologist. Previously: Google, Uber, Molly (YC W18).

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