I suppose I take those advances for granted — since I’m thinking about what the next 10 years look like, rather than the past. Getting the basics right, as you suggest, is essential.

Of course, if we’re talking about digital services or SAAS, inventory isn’t quite an issue…

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Inventor of the hashtag. Ever-curious product designer and technologist. Previously: Google, Uber, Molly (YC W18).

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